Support

Support

Fast-Paced Changes

The fast-paced changes in technology requires a steep learning curve. That is why Pen Publishing, a Kansas web hosting company, offers a broad definition of technical support services. Technical support can vary from getting e-mail setup help, answering questions related to web editing software, to help with uploading webpages. We have extensive experience with the two major web editing tools: Microsoft Front Page and Dreamweaver. We also have experience with graphics software such as Corel Draw, Fireworks, and Flash, e-mail setup for Outlook, Outlook Express, Netscape and Eudora.

Support Categories

DNS Support DNS Support for IP/MX Record Modification - Only persons authorized to speak for this domain may request DNS/MX modifications. Any requested changes will be made after we have been able to verify the contact information.		Viruses Here you can find the very latest on computer viruses, Trojans and worms courtesy of Sophos Anti-Virus. Be sure to check here often to ensure that you are fully protected with the latest anti-virus updates.
Email Setup Find out how to set up your Pen Publishing hosted Email account using your favorite Email software.		Email Errors Ever had an email error? Click here to learn how to understand email errors and to learn how to deal with them when you find them.
Visitor Information Find out your IP address and other helpful information that might assist us in troubleshooting your support issues.		Tutorials View Flash tutorials on common support issues, such as how to set up an email account in Outlook Express.
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Support Tickets

If you would like to set up a support ticket to be addressed by our support staff, you may go to our Support Tickets site.

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CNET News.com

Audit finds PG&E smart meters accurate, faults customer service

Independent review ordered by California utility commission finds meters are accurate but that utility PG&E has not handled technology roll-out well.

Thu, 02 Sep 2010 13:32:50 PDT

Facebook adds new remote log-out security feature

Facebook users who log in from multiple devices will soon have a way to make sure they are only logged in on the computer they are currently using.

Thu, 02 Sep 2010 13:30:00 PDT

Acer comes back down to earth, Dell rises

Fastest-growing PC company of the last few years stumbles during the second quarter. Observers say it has to do with Acer's reliance on notebook sales as desktops gain.

Thu, 02 Sep 2010 13:17:27 PDT

More evidence that light at night ups cancer risk

New research out of the University of Haifa shows a clear link between light at night and cancer in mice, with the suppression of melatonin playing a key role.

Thu, 02 Sep 2010 13:15:51 PDT

Toshiba recalls 41,000 laptops for overheating

The Consumer Product Safety Commission says 129 cases of Toshiba Satellite laptops melting from overheating have been reported, but no major injuries.

Thu, 02 Sep 2010 12:53:23 PDT

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